Information we collect about you
Information We Collect Automatically:
Imperial Harbour uses Google Analytics to collect anonymous information about the use of the website. This tool helps us to identify any recurring technical issues and to provide the most user-friendly experience to our readers. The only method for preventing Google Analytics from capturing your usage is to disable the internet connection on your device while reading the content. This method may, however, adversely affect the performance of the app and prevent it from functioning as expected.
Our use of your information
We use the information that we collect about you:
- To provide you with requested products and Services, including participation in our online learning program, to respond to your inquiries, and for other customer services purposes;
- To enhance your experience using the Imperial Harbour Site;
- For marketing and advertising purposes, such as to send you emails about products and services that we believe would be of interest to you;
- For research purposes;
- To better understand how users access and use our Site and our Services, both on an aggregated and on an individualized basis;
- To improve our Site and Services; and
- To further your relationship with Imperial Harbour.
Imperial Harbour may enhance or merge your Personal Information with data from third parties for purposes of marketing Imperial Harbour’s products or services to you.
Sharing your information
We will not disclose your personal information with non-affiliated third parties for their own marketing purposes. We will, however, share your information, including personal information (collectively, “information”), to assist us in providing our Services to you and with the persons and for the purposes described below:
- Service Providers. We may disclose the information that we collect about you to third party vendors, service providers, contractors, professional advisors or agents that perform functions on our behalf (together “service providers”). These service providers are contractually required to protect your information.
- Business Transfers. If we are acquired by or merge with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring entity.
- In Response to Legal Process. We also may disclose the information we collect from you to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a subpoena.
Aggregate and Anonymized Information. We may share aggregate or anonymized information about users with third parties for marketing, advertising, research or similar purposes.
Your online transactions with Imperial Harbour are designed to give you options concerning the privacy of your credit card information and any other personal information you provide. Imperial Harbour is committed to data security with respect to Personal Information collected on our Site. If you would like to make a purchase, but do not want to provide your credit card information online, you may contact a Imperial Harbour representative over the telephone.
Cookies and other tracking devices
Web cookies, web beacons (including clear GIFs), Flash LSOs, and similar technologies are used to track user activity and collect Site and mobile application data. We may combine this data with the personal information we have collected from you.
Your Consent. By continuing to use our Site, you are agreeing to our placing cookies on your computer or electronic portable device in order to analyse the way you use our Site. Please read this cookie section carefully for more details about the information we collect when you use this Site.
If you do not wish to accept cookies in connection with your use of this Site, you must stop using our Site.
Cookies. Cookies allow a web server to transfer data to a computer for record keeping and other purposes. We and our third party service providers use “cookies” on our Site and similar devices designed for mobile applications, to, among other things, better serve you with tailored information and facilitate your ongoing access to and use of the Site. There are two types of cookies: session-based and persistent cookies.
o Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
o Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, many site features, such as the shopping cart will not function if you disable cookies.
Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) in order to store your Site preferences and to support individual applications. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you cannot control, delete or disable the acceptance of Flash LSOs through your browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash cookies, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Web Beacons, Pixel Tags and Other Technologies. Our third party service providers use web beacons in HTML e-mails to our customers, to help us track e-mail response rates, measure the success of our marketing campaigns, identify when our e-mails are viewed and track whether our e-mails are forwarded.
Site Analytics. We work with third party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Site and our mobile application. For example, we use a variety of third party web analytics, to help us improve our Site and mobile application’s performance and user experiences.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Access rights and correction
Imperial Harbour will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Please ensure you check your account regularly to ensure that we hold accurate personal information about you.
You have the right to access and correct certain information that we hold about you. Any access request must be made in writing and where permitted by law, may be subject to a small fee to meet our costs in providing you with the details of the information that we hold about you. Please send any requests for access, questions, or comments regarding our privacy practices to the contact listed below.
User generated content
Certain portions of our Site may permit user generated content, such as blogs and forums. Any information that you post to a publicly facing blog or forum may be viewable by other visitors to our Site. Information that you submit through our student/educational blogs, will be available by other registered users of those services, at a minimum. We are not responsible for the privacy of any information that you choose to post to our Site, or for the accuracy of any information contained in those postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Policy, the law or your personal privacy.